Genesis Casino is relatively new to the online gambling world. It has been in operation since 2018 but has quickly established itself as an innovative brand. The casino has a quirky space theme and stands out as a fun place to play. Furthermore, they have a massive games library, a special bonus ‘mission’ offer, and a fantastic customer support team. The games come from some top names like NetEnt, Evolution Gaming, and Microgaming, and there is a large number of jackpot games available.
Genesis Casino is an MGA licensed operator that features numerous payment solutions and great bonuses. For more of this, read our Genesis casino review.
Genesis casino falls under the umbrella of Genesis Global Limited who are run by Ariel Reem. This is significant as Reem was previously the CEO of Mansion Casino, so you know there is a good level of experience behind the scenes. The casino aims to draw players in with its unique space-themed style. From the moment you visit the homepage, you are greeted with a striking dark purple space-scape. The casino wants to make sure players have an enjoyable and unique online gaming experience, and that is evident from the get-go.
Joining Genesis Casino
Registering an account with the casino is a simple process and takes a matter of minutes. Just visit www.genesiscasino.com and click the ‘begin now’ button. You will be required to provide some details such as a username, e-mail address, and password. Once that is done, you will then need to go through the verification process to confirm you are who you say you are.
The casino will e-mail you on the address you provided with your Genesis casino login. You can then sign in and make your first deposit and enjoy the vast selection of games.
Genesis Casino Mobile
It is almost mandatory nowadays for an online casino to be compatible with mobile devices. When you explore the desktop version of the site, you will notice lots of intuitive features and a great design. We were impressed that this transfers to mobile devices as well. We explored the casino on a smartphone and a tablet and found the experience to be fantastic.
There is no need to download apk files or access app stores to play Genesis mobile. To access the Genesis mobile casino app, you just need to open the site on any smartphone or tablet such as iOS, Android, or Windows Phone. Due to HTML5 technology, the page will automatically find the best settings.
Navigation is easy, and the user interface is seamless. Making a deposit was simple, and so was claiming the deposit bonus of 30 free spins. We would highly recommend the Genesis casino mobile offering; we can say without hesitation that it is one of the best we have come across.
Bonuses & Promotions
There is no better place to start than the welcome bonus. You will instantly notice how big it is. Players receive a total of £/€100 in cash and a massive 300 free spins. It is only possible to use the free spins to play the Starburst online slot. Some players might say this is too limited, but this bonus offers excellent wagering requirements.
You can claim this deposit bonus across four separate deposits. The 300 free spins are awarded during your first deposit, and they cannot exceed £/€100. To break this down, no matter how much you deposit, you will only get £/€100 back. So, essentially it is a 100% matched bonus. The min deposit is £/€5.00.
The other deposits (second, third, and fourth) will offer a smaller return. You get 50%, 25%, and 25% for the 2nd, 3rd and 4th deposit respectively. You will be able to claim up to £/€300 in bonus funds with each.
Genesis offers a brilliant weekly bonus. Each week you will receive a ‘mission,’ and if you complete it, you will get an excellent bonus. The missions and rewards are all different, so there is a good amount of variety and something for everyone.
Monday’s are a great way to start the week with Genesis casino thanks to their Lightspeed Monday promotion. If you have made a minimum deposit of £10 or more the previous week, and have also wagered £10, you will receive free spins on a Monday. There will be a different game chosen each week for this free spins promotion. Make sure you check the promotions section to find out which game has been selected.
Any new players to the casino will quickly get to know and appreciate its excellent user interface. Everything is easy to find. There is a massive games library available, and you can access these on the go through the mobile site or enjoy them on a desktop.
Genesis has a great selection of online slot games available. In total, there are more than 1,300 titles available. The game’s providers include some big names such as NetEnt, Microgaming, Yggdrasil, NextGen, and Play ‘n GO. There is a tonne of games to pick from, including:
- Book of Dead
- Vikings go Berzerk
- Lady of Fortune
- Fire Joker
- Gonzo’s Quest
- Super Flip
- Immortal Romance
- Holmes and the Stolen Stones
- Mega Moolah
It was great to see some of the most popular games here and also that there is the potential to win significant jackpot amounts. New players should make sure that they are aware of the ‘Try’ mode feature. This enables players to play the games without spending real money. If any players are unsure about how a game works, this is the perfect option for them. The ‘Try’ mode isn’t limited to just a few games either. Players can pick from video, online, and jackpot slots, making choosing a suitable game quite easy.
When you click on the “Jackpots” tab, you will be able to view the selection of progressive jackpot games at Genesis casino. Mega Moolah will almost certainly have the biggest jackpot, but other titles are fun to play too. Moreover, there are progressive jackpots on three live dealer casino games, including Caribbean stud poker.
Genesis Live Casino
One of the most popular features playing at an online casino is their live casino section. Genesis Casino offers a great selection of live games. Genesis state you can enjoy some live dealer games from ‘anywhere in the universe.’
It is exciting seeing a live croupier dealing out the cards from the comfort of your own home. There are around 60 live games in total. These include popular options such as Sic and Bo, Live Poker, Casino Hold’em, Monopoly, and more.
What Could be Improved?
The overall gaming experience is fantastic, and ultimately that counts for a lot. However, we look at everything when we carry out a review. One thing we would like to see the casino introduce is a live chat feature. The majority of online casinos offer this service, so it is always a surprise to us when it isn’t available.
We would also like to see some form of loyalty program available to all players. It is nice to be rewarded if you keep coming back to play. It offers players a nice incentive to build up loyalty or points or credits, and also works for the casino. To us, it is a win-win situation. Additionally, it would be great if the casino were to introduce some gaming tournaments, although this may come in the future.
Security & Licenses
Genesis Casino has licenses from both the UK Gambling Authority and the Malta Gaming Authority. You would do well to find more influential gambling regulators across the industry. With that in mind, you can be assured that the casino is safe and secure. If a casino were to lose any licenses, their reputation would take a massive hit, so players will be safe when they play here. Furthermore, we were pleased to see SSL encryption available on the website, which keeps players’ information private.
Some casinos can over-complicate the description of their payment methods. Any new players will want to see trusted options to make a deposit and withdrawal. The good news is Genesis casino offers free and straightforward access to all of their payment options. The deposit options include credit card, debit card, electronic voucher, and a selection of e-wallets. We could choose from Maestro, MasterCard, Visa, Skrill, Paysafecard, Neteller, and ecoPayz. The min deposit is €10, and this goes up to €5,000.
The same options apply when you want to make a withdrawal. However, the withdrawal limit for all payment options is €2,300. Deposits and withdrawals are processed quickly and efficiently once your account has been verified. They are one the fastest paying online casinos going.
Genesis Casino has a couple of good options if you need to get in touch with them. If you navigate to the top right corner of the website, click on the question mark, which will bring up the contact page. If you want to e-mail, you can do so on email@example.com. There is also a contact number if you would prefer to speak to somebody, which is 00356 27780065. This is a pan-European number.
The one thing we were disappointed about is Genesis does not offer a live chat feature. This is one of the most effective ways to communicate with an online casino. You get quick answers with live chat, and it is effortless to access from a desktop or mobile device. You can also contact the care team via their Facebook page, and they are also on Twitter too.
Genesis Casino is a relatively new online casino making its way in a highly saturated market. We love the space theme and the striking colours that make it stand out. It is great fun to play, and it has a massive selection of the games available. The wagering requirements on very reasonable on the welcome bonus, and we also love the weekly bonus mission. Moreover, starting with 300 free spins is very generous.
The payment options are laid out clearly and are easy to understand. Genesis makes sure that everything they do is transparent, which is excellent for players. We would recommend this casino to anyone.
How long does it take to make a withdrawal at Genesis casino?
First, your account has to be verified for you to be able to request a withdrawal successfully. Once this is complete, the time it takes for the funds to reach you depends on the method you choose. The casino will automatically use the same withdrawal method that was used when you made the deposit. So, if you used Neteller for the deposit, the money will be transferred to your Neteller account instantly. A credit card or bank transfer can take up to 5 working days.
Does Genesis casino offer a no deposit bonus?
Occasionally the casino will offer a no deposit bonus. The bonuses change regularly, so make sure you visit the bonus and promotions section of the website to see what is available. Also, bonus offers will be subject to terms and conditions.
How can I contact Genesis customer support?
As we mentioned in our review, you can reach the casino via e-mail at firstname.lastname@example.org or call the pan European number, which is 00356 27780065. Unfortunately, there is no live chat feature available.
Is Genesis casino legit?
Genesis casino holds a license from both the UK Gambling Authority and the Malta Gaming Authority. These regulators will audit the casino operator for compliance and incorporate strict rules and guidelines on player protection and fraud. Furthermore, the website has SSL encryption to keep all players’ information private.
Do I need a Genesis bonus code to access the bonus?
This will depend on what bonus you are taking part in. The Genesis bonus codes will fully visible in the details of the respective bonus; you will just have to enter these when making your deposit. As always, make sure you read the terms and conditions of any bonus or promotion.